Support - Live Web Casting

Welcome to support for live web casting using StreamCanada.com web casting services with Microsoft Windows Media.

• FAQ
• Encoder downloads
• Web casts

FAQ

Q. Do I need a static IP address for my encoder machine?

A. If you are using Microsoft Encoder v7, then yes you will need a static IP address that must be accessible via the internet.  Firewall or NAT routers can create problems for users using Microsoft Encoder v7.  With Microsoft Encoder v9, you can use the PUSH service to send the audio or video feed up to your publishing point.  We strongly recommending using Microsoft Encoder v9.

Q. How can I setup my computer to auto start the encoder each time it is rebooted or started?

A. If you are running Microsoft windows ME or newer operating system you can use the scheduled tasks service found in control panel. You can setup the scheduled task to run the encoder upon start-up or at a specific time.  You can also use the command line parameters to load predefined encoder profiles as well.  This is a great solution for 24/7 feeds.

Q.  Does it matter which network port I use with the encoder?

A. No, there is no performance gain from one port to another.  Most client select port 80.  Using port 80 will help you bypass your firewall, proxy server, or NAT router.  We strongly suggest that you contact your network administration for what ports are available on your network.

Q. Is there any 3rd party monitoring service for live web casting services?

A. Yes. StreamCanada.com highly recommends www.StreamCheck.com if you wish to monitor your live broadcast quality and uptime. 

Q. Is a 'station' and 'publishing point' the same thing?

A. Yes.  Both station and publishing point are methods of sending our web casting network your live feed for distribution and delivery.

back to top †

Encoder Downloads

Windows Media Encoder 9 Series (for Windows XP and 2000) A powerful tool for converting both live and pre-recorded audio and video to Windows Media Format. Includes four new utilities which enable batch encoding, profile editing and media file editing.    Readme 9,450 KB  44 mins. @ 28.8 kb

Windows Media Encoder 7.1 An easy-to-use, powerful production tool that enables content developers to convert both live and prerecorded audio, video, and computer screen images to Windows Media Format for live and on-demand delivery. Now encodes Windows Media Audio and Video 8!    Readme 4,418 KB  21 mins. @ 28.8 kb

Windows Media Encoding 8 Utility A command line tool for creating the best quality on-demand streaming or download-and-play Windows Media 8-based video. 635 KB  4 mins. @ 28.8 kb

back to top †

Web Casts

Getting Started with Windows Media Encoding - Microsoft Training

How to Produce Multichannel Audio - Microsoft Training

Advanced Techniques for Encoding - Microsoft Training

How to Produce Windows Media HD Video - Microsoft Training

How to Deploy Windows Media Services 9 over Commercial Networks - Microsoft Training

How to Automate the Windows Media Encoding Process - Microsoft Training

back to top †