Support Center

Welcome to StreamCanada.com support center.  We have collected a few document and links that will assist you in your quest for more information on the streaming media industry and technology.

Getting Started?

• Key Concepts in Streaming Media Technologies (Article)

Support Categories

• Live web casting support
• On demand hosting support
• Encoding support
• Support resources

Support Web casts

• All support related web casts - StreamCanada.com
• Do it yourself live web casting - StreamCanada.com
• Getting Started with Windows Media Encoding - Microsoft Training
• How to Produce Multichannel Audio - Microsoft Training
• Advanced Techniques for Encoding - Microsoft Training
• How to Automate the Windows Media Encoding Process - Microsoft Training

Managing Your Media

• Uploading Your Media Files to your Account
• Free FTP client software
• Bandwidth calculator

Publishing your Media

• How to embed Windows Media Player into a web page
• Get FrontPage 2000/2002 media player add-in (FREE download)
• How to embed Real Player into a web page
• How to embed QuickTime Player into a web page

Trouble Shooting Connectivity Problems

• Test your computers internet speed (FREE tool)

If you can't find the answers here, please feel free to contact our support staff or by calling our office at 1.905.948.0762.